Delivery and Installation Policy

• Delivery and installation are free for purchases worth 5,000 SAR or more in the following cities:
  • Riyadh
  • Dammam
  • Al Khobar
  • Qatif
• Delivery and installation are free for the rest of the Kingdom for invoices exceeding 20,000 SAR for non-discounted products. For discounted products, the invoice value must not be less than 30,000 SAR.
• A delivery fee of 300 SAR applies to invoices not exceeding 20,000 SAR for other areas of the Kingdom, and for discounted invoices not exceeding 30,000 SAR during sales periods.
• An installation fee of 500 SAR applies to invoices not exceeding 20,000 SAR for other areas of the Kingdom, and for discounted invoices not exceeding 30,000 SAR during sales periods.
• After the purchase, a customer service representative will contact the customer within a maximum of 48 hours to schedule a delivery and installation date.
• The delivery and installation timeline is 10 to 15 days during regular periods and 15 to 25 days during sales periods.
• If a delivery and installation appointment is scheduled and the customer fails to adhere to it, the company reserves the right to reschedule the appointment and charge appropriate fees for the delivery and installation service as deemed necessary.